Training Policies

Scheduling & Cancellations

Sessions canceled within 24 hours of the scheduled appointment may be charged in full unless otherwise discussed.

Late Arrivals

Late arrivals may shorten the session length in order to respect scheduled appointment times and other client bookings.

Payments

Training packages and memberships must be paid in advance prior to scheduled sessions.

Session Expiration

One-time training packages are intended to be used consistently and generally expire 90 days from the date of purchase unless otherwise discussed.

Health & Illness

Clients who are experiencing illness symptoms including fever, vomiting, contagious illness, or significant cold/flu symptoms are encouraged to reschedule sessions in order to support the health and safety of both clients and coach.

Communication

Open communication regarding scheduling, injuries, health concerns, and training goals is encouraged to help create the best possible coaching experience.

Training Environment

Clients are expected to treat training spaces, equipment, and others in the environment with respect and professionalism during all sessions.

In-Home Training

In-home training sessions require a safe and appropriate training space with enough room to comfortably perform exercises and movement patterns.

Commitment & Consistency

Consistent attendance and communication play an important role in achieving long-term progress and sustainable results.